At Gomen, we believe that true wellness begins with trust. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our wellness application. We are committed to protecting your privacy and handling your data with transparency and care.
Introduction
This Privacy Policy applies to all users of the Gomen iOS application. By using Gomen, you consent to the data practices described in this policy. Our commitment to privacy is integral to our mission of providing personalized traditional Chinese wellness guidance.
Body constitution results, wellness habits, progress tracking
Email, profile details, preferences, settings
App interactions, feature usage, session duration
We collect several types of information to provide and improve our services:
- Personal Information: When you create an account, we collect your email address and basic profile information.
- Health & Wellness Data: This includes your body constitution test results, wellness habit tracking, checklist completion status, and Baduanjin practice records.
- Usage Information: We collect data about how you interact with the app, including features used, time spent, and preferences.
- Device Information: Technical data about your device, operating system, and app version to ensure optimal performance.
Your information helps us provide personalized wellness experiences:
- To create and manage your personalized wellness profile
- To provide customized traditional Chinese wellness recommendations
- To track your progress in wellness checklists and habit formation
- To improve app functionality and user experience
- To communicate important updates, wellness tips, and promotional offers (with your consent)
- To ensure app security and prevent misuse
We implement robust security measures to protect your information:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and vulnerability testing
- Limited access to personal information to authorized personnel only
- Secure data storage with industry-standard protections
- Regular review and updating of our security practices
Despite our efforts, no security system is impenetrable. We cannot guarantee the absolute security of our databases.
We respect your privacy and do not sell your personal information. We may share data in limited circumstances:
- Service Providers: With trusted partners who assist in app operation (under strict confidentiality agreements)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Aggregated Data: Non-personal, aggregated statistics about app usage
You have control over your personal information:
- Access & Correction: View and update your personal information in the app settings
- Data Export: Request a copy of your data in a portable format
- Deletion: Request deletion of your account and associated data
- Communication Preferences: Opt-out of promotional emails at any time
- Health Data Control: Choose what health information to share within the app
To exercise these rights, contact us at gomenchiansu12@zohomail.cn
Gomen is not intended for users under the age of 16. We do not knowingly collect personal information from children under 16. If we learn we have collected such information, we will delete it promptly.
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will remove your personal data within 30 days, except where legal obligations require longer retention.
We may update this Privacy Policy periodically. We will notify you of significant changes through the app or via email. The "Effective Date" at the top indicates when the latest revisions were made. Continued use of Gomen after changes constitutes acceptance of the updated policy.
For questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: gomenchiansu12@zohomail.cn
We strive to respond to all privacy-related inquiries within 14 business days.
By using Gomen, you acknowledge that you have read and understood this Privacy Policy. Your wellness journey is personal, and we are committed to protecting the privacy of your health and wellness data as you explore traditional Chinese wellness practices.
"Balance and harmony extend to data protection"